ck game Terms and Conditions

Introduction and Applicability

These terms and conditions ("Terms") apply to the ck game platform and all services provided on it. By creating an account, logging in, or using any service on ck game, the user is considered to have automatically accepted these Terms.

These Terms are intended for adult users residing in Bangladesh. All operations of ck game are conducted under a specific set of policies, the details of which can be found on the ck game About Us page. Using the platform constitutes full agreement to these Terms.

ck game reserves the right to change these Terms at any time. Accessing the platform for the first time after a change is made will be considered acceptance of the new Terms. Users are therefore encouraged to review this page regularly.

Account Registration and Eligibility

2.1 Age and Identity

To open an account on ck game, the user must be at least 21 years old. All information provided at the time of registration must be accurate, complete, and up to date. If an account is opened with false information, it may be closed at any time and associated funds may be forfeited.

2.2 One Account Policy

Each person may create only one account. If a person is found to have multiple accounts, all accounts may be closed and any earned bonuses and winnings may be cancelled.

2.3 Account Security

Users are required to keep their login credentials confidential. Allowing another person to use the account or transferring the account is strictly prohibited. If unauthorised access is suspected, ck game support must be notified immediately.

2.4 Verification

ck game may request necessary documents for identity verification at any time. Failure to provide documents may result in restricted account activity.

Deposits, Withdrawals and Payment Policy

3.1 Deposit Methods and Minimum Amount

Deposits on ck game can currently be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all methods is ৳200.

3.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 10 to 45 minutes. Withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).

3.3 Fund Verification

ck game ensures that user funds are kept completely separate. Any active bonus wagering requirements must be fulfilled before a withdrawal can be made.

3.4 Fraudulent Transactions

If chargebacks, false transactions, or any other fraudulent activity are detected, the account may be immediately suspended and legal action may be taken.

Bonuses and Promotional Offers

4.1 Welcome Bonus

A 200% bonus is available on the first deposit at ck game, up to a maximum of ৳5,000. To receive this bonus, the bonus amount must be wagered 25 times. For example: a ৳1,000 deposit earns a ৳2,000 bonus, giving a total balance of ৳3,000, and ৳2,000 × 25 = ৳50,000 must be wagered before withdrawal.

4.2 Other Bonuses and General Conditions

ck game offers various promotional offers including weekly deposit gifts, slot festival bonuses, birthday rewards, refer-a-friend rewards, and weekend cricket betting bonuses. Each bonus has its own wagering conditions and validity period.

• Bonuses may only be claimed upon meeting specific conditions.
• Winnings earned through bonuses require the applicable wagering to be completed before withdrawal.
• ck game reserves the right to change, cancel, or suspend any bonus offer.
• If misuse or manipulation of bonus benefits is detected, the bonus and associated winnings may be cancelled.

Betting and Gaming Rules

5.1 Bet Acceptance

Every bet placed on ck game is considered final only after it has been recorded on the platform's own server. ck game is not liable if a bet is not recorded due to a technical error or connection loss.

5.2 Sports Betting

Bets can be placed on various sports including cricket (BPL, IPL, T20 World Cup) and football. If a match is abandoned or suspended, ck game will settle bets according to its own rules. For live betting, odds may change during the match.

5.3 Casino and Slot Games

All games including live casino, slots, table games, and fishing games are operated through third-party software providers. Game results are entirely random and determined by RNG (Random Number Generator) technology.

5.4 Prohibited Activities

• Placing bets using bots or automated methods.
• Attempting to obtain bonuses through multiple accounts.
• Exploiting system errors or calculation mistakes.
• Attempting to control results through collusion with other users.

If such activities are proven, the account may be closed and all funds may be forfeited.

Privacy and Personal Data

ck game has a clear policy on the collection, storage, and use of users' personal data. To learn more about the conditions for sharing data with third parties and users' rights, please read ck game's Privacy Policy.

By creating an account, the user consents to their data being used for service improvement, identity verification, and fulfilling relevant legal obligations. ck game uses SSL encryption technology to protect personal data.

VIP Program and Cashback

7.1 VIP Levels

The ck game VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Levels are upgraded based on regular play and active participation on the platform.

7.2 Weekly Cashback

Weekly cashback is provided at each VIP level. Cashback is calculated on the net loss for the week (total losses minus total winnings). Cashback rates by level are as follows:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Example: If a Gold level member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 cashback.

7.3 VIP Terms

ck game reserves the right to change the conditions of VIP benefits at any time. After attaining VIP status, remaining inactive for a set period may result in a level change.

Responsible Gaming Policy

ck game believes gaming is a form of entertainment and it is each user's responsibility to keep it within limits. The platform gives users the ability to set their own limits, self-exclude, and access support resources.

Participation on ck game by anyone under 21 years of age is strictly prohibited. To learn more about gaming addiction awareness and preventive measures, please read the Responsible Gaming Guidelines.

• The option to set personal deposit limits is available.
• The self-exclusion feature allows temporary or permanent deactivation of an account.
• If support is needed, the support team can be reached via 24/7 live chat or email.

Account Closure and Fund Returns

9.1 Closure at the User's Request

Any user may request to close their account at any time. All active bonus conditions and pending withdrawals must be settled before closure.

9.2 Closure at ck game's Initiative

ck game may suspend or close any account in cases of Terms violation, fraud, misuse, or legal requirements. In such cases, the process of returning legitimate funds will continue.

9.3 Inactive Accounts

For accounts that have been inactive for an extended period, ck game may take necessary steps with prior notice.

Customer Support and Dispute Resolution

10.1 Support Channels

ck game provides 24/7 live chat and email support in Bengali and English. Please contact the support team for any complaints or questions.

10.2 Dispute Resolution Process

If a dispute arises, an attempt to resolve it must first be made through the support team. An initial response will be provided within 7 business days of the complaint being submitted. If unsatisfied with the support team's decision, a higher-level review may be requested.

10.3 For General Questions

Users are advised to visit the ck game FAQ section for answers to common questions.

Limitations of Liability

ck game is not liable for losses arising from service disruption caused by technical errors, third-party software issues, or unforeseen circumstances. ck game does not accept liability if a game or bet is affected by internet connection issues, power outages, or device failures.

Game results from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Evolution, etc.) are entirely independent and ck game has no influence over them.

Amendments and Final Provisions

12.1 Changes to the Terms

ck game may change these terms and conditions at any time. For significant changes, registered users will be notified via email or a notice on the platform.

12.2 Severability

If any part of these Terms is found to be inapplicable or invalid, the remaining parts will remain fully in effect.

12.3 Entire Agreement

These Terms, the Privacy Policy, and any applicable promotional terms together form the entire agreement between ck game and the user. Any prior verbal or written understandings are replaced by these Terms.

12.4 Contact Address

For any questions regarding these Terms, please contact the ck game support team via live chat or email. Email: [email protected]

By using these terms and conditions, you confirm that you are 21 years of age or older and that you have read and agreed to all of the above terms. Play responsibly on ck game.